Delete Your Account

Operated by Axo Technologies. Last updated: 26 August 2026

This page is for users of the Axo Business Intelligence and Axo Expert mobile apps and the axobiz.in marketplace, operated by Axo Technologies. You can request deletion of your account and the personal data associated with it at any time.

How to request deletion

1. Email support@accubiz.in from your registered email address, or include the mobile number you registered with, and write "Delete my account" in the subject.
2. State which app your account belongs to: Axo Business Intelligence (customer app) or Axo Expert (professional app).
3. We will verify the request against your registered contact details - we may send a one-time code to your registered mobile number to confirm it is you.
4. Your account and associated personal data are deleted within 30 days of a verified request, and we confirm by reply once done.

What is deleted

• Your account and profile (name, phone number, email, saved addresses).
• Your device push-notification tokens and login sessions.
• Your chat messages and, for professionals, your public profile, portfolio photos and videos, and service listings.
• Your saved location data and preferences.

What is kept, and for how long

• Order and booking invoices and payment records: kept for up to 8 years as required by Indian tax and accounting law, no longer linked to an active account.
• Records of fraud or abuse investigations, where applicable, for as long as the law requires.

Deleting some data without closing your account

You can edit or remove your name, email, and saved addresses in the app under your profile, and you can revoke location permission in your phone's settings at any time. To delete other specific data (for example your chat history) without closing the account, email support@accubiz.in with the details and we will action verified requests within 30 days.

Questions

See our Privacy Policy or write to support@accubiz.in.